Keizin Automotive (Pty) Ltd, the exclusive importers and distributors of Meguiar’s car care products in Southern Africa, respects your right to privacy. This policy summarises what personally identifiable information we may collect, and how we might use this information. This policy also describes other important topics relating to your privacy.

Internet Privacy Policy

It is our policy to comply with all applicable privacy and data protection laws. This commitment reflects the value we place on earning and keeping the trust of our employees, customers, business partners and others who share their personal information with us.

This Internet Privacy Policy (this ‘Policy’) describes how Keizin Automotive Pty Ltd [hereafter referred to as ‘Keizin’] protects your privacy when we collect personal information on our websites. As used in this Policy, the term ‘personal information’ refers to information that identifies you personally, alone or in combination with other information available to us.

Your Consent

By using this website or providing personal information to us, you are consenting to the collection, use and disclosure of your personal information as described in this Policy and any applicable Privacy Statements.

If you do not consent to the collection, use and disclosure of your personal information as described in this Policy (and any applicable Privacy Statements), do not enter any personal details into forms on our website.

Limitations on the Collection, Use and Disclosure of Personal Information

To the extent required by applicable law, whenever we collect personal information on this website, we will:

provide timely and appropriate notice to you about data practices;

collect, use, disclose and transfer your personal information only with your consent, which may be express or implied, depending on the sensitivity of the personal information, legal requirements, and other factors;

collect your personal information only for specific, limited purposes. The information we collect will be relevant, adequate and not excessive for the purposes for which it is collected;

process your personal information in a manner consistent with the purposes for which it was originally collected or to which you have subsequently consented;

take commercially reasonable steps to ensure that your personal information is reliable for its intended use, accurate, complete, and, where necessary, kept up-to-date;

not use your personal information for direct marketing purposes without giving you an opportunity to “opt-out”; and

take appropriate measures, by contract or otherwise, to provide adequate protection for personal information that is disclosed to a third party or transferred to another country, including transfers within Keizin.

Information Collected on this? Website and How It May Be Used

When you access and use this website, there are 3 ways we may collect information about you:

Information Sent to Us by Your Web Browser

We collect information that is sent to us automatically by your web browser. This information typically includes the IP address of your internet service provider, the name of your operating system (such as Macintosh® or Windows®) and the name and version of your browser (such as Internet Explorer® or Google Chrome®). The information we receive depends on the settings of your web browser. Please check your browser if you want to learn what information your browser sends or how to change your settings.

The information provided by your browser does not identify you personally. We use this information to create statistics that help us improve our sites and make them more compatible with the technology used by our online visitors.

Information Collected By Placing a ‘Cookie’ On Your Computer

We may obtain information about you by installing a ‘tag’ on your computer’s hard drive. This tag is known as a ‘cookie’.

A cookie is used to tag your computer with a computer-generated, unique identifier when you access our site. A cookie does not identify you personally. We use cookies to collect statistical information about the ways visitors use our sites – which pages they visit, which links they use and how long they stay on each page. We analyse this information in statistical form to better understand our visitors’ interests and needs, in order to improve the content and functionality of our sites.

Cookies may stay on your computer until you delete them. By assigning your computer a unique identifier, we are able to create a database of your previous choices and preferences, and in situations where these choices or preferences need to be collected again, they can be provided by us automatically, saving you time and effort. For example, after you make a purchase with us, if you decide to make another purchase, your shipping address will have been retained and will only need to be confirmed. If you do not wish to receive cookies, you may set your browser to reject cookies or to alert you when a cookie is placed on your computer. Although you are not required to accept cookies when you visit our website, you may be unable to use all of the functionality of the site if your browser rejects our cookies.

Information You Knowingly and Voluntarily Provide

We collect the information you knowingly and voluntarily provide when you use our website, for example, the information you provide when you sign up to receive e-mail alerts, when you complete a survey, or when you ask us a question or e-mail feedback. In many cases, this information will be personal information.

We use this information for the purposes for which you provide it. For example, if you provide your e-mail address when you sign up to receive e-mailed newsletters, we use your e-mail address to deliver these e-mailed newsletters to you.

We may also use the information we collect on our website for various business purposes such as customer service, fraud prevention, market research, improving our products and services and providing you and your company with information and offers we believe may be of interest to you. We may also remove all the personally identifiable information and use the rest for historical, statistical or scientific purposes.

Sharing Personal Information

Keizin will not sell or otherwise share or disseminate your personal information, as collected from our websites, to mailing list brokers or any other third party entity.

We may share your personal information with third parties we hire to perform support services for us. These third parties are required to use the personal information we share with them only to perform services on our behalf and to treat your personal information as strictly confidential. This may include appointed website developers for example.

In certain, limited circumstances we may share or transfer personal information to third parties. For example, we may provide personal information to a third party (i) at your request; (ii) to comply with a legal requirement or court order; (iii) to investigate a possible crime, such as fraud or identity theft. If such an event occurs, we will take appropriate steps to protect your personal information.

Security of Personal Information

Your personal information will generally be stored in databases maintained by ourselves or our service providers both in South Africa and internationally.

We maintain all reasonable safeguards to protect the confidentiality, security and integrity of your personal information. For example, we use secure socket layer (SSL) technology to transfer personal information over the internet. Although we use security measures to help protect your personal information against unauthorised disclosure, misuse or alteration, as is the case with all computer networks linked to the internet, we cannot guarantee the security of information provided over the internet and will not be responsible for breaches of security beyond our reasonable control.

Links to Third Party Websites

Our websites may contain links to websites that are not operated by Keizin. These links are provided as a service and do not imply any endorsement of the activities, content or expressed opinion of these sites, nor any association with their operators or owners. We do not control these websites and are not responsible for their content, security or privacy practices. We urge you to review the privacy policy posted on websites you visit before using the site or providing personal information.

Access to Personal Information

You may review, correct and update the personal information that you provide to us via our website by using the feedback mechanisms provided on our website, or by email to customercare@meguiars.co.za or by writing to us at Keizin Automotive Pty Ltd, P.O. Box 201728, Durban North 4016, KwaZulu Natal, South Africa.

Retention of Personal Information

We retain the personal information collected on our websites as long as necessary to provide the services, products and information you request or as permitted by applicable law.

Children and Parents

Our websites are generally not intended for persons under 13 years of age. We do not knowingly solicit or collect personal information from or about children on our websites except as permitted under applicable law. If your child has submitted personal information and you would like to request that such information be deleted from our records, you may do so by using the feedback mechanisms provided on our website, or by email to customercare@meguiars.co.za or by writing to us at Keizin Automotive Pty Ltd, P.O. Box 201728, Durban North 4016 KwaZulu Natal, South Africa.

Questions about this Policy or our Privacy Statements

If you have any questions about this Policy or our use of your personal information, please contact us by using the feedback mechanisms provided on our website, or by email to customercare@meguiars.co.za or by writing to us at Keizin Automotive Pty Ltd, P.O. Box 201728, Durban North 4016, KwaZulu Natal, South Africa.

Changes to this Policy and our Privacy Statements

We reserve the right to update or modify this Policy, at any time and without prior notice, by posting the revised version of this Policy on our websites. If we modify this Policy or any Privacy Statement, the modifications will only apply to the personal information we collect after we have posted the revised Policy or Privacy Statement on the website.